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Returns & Refunds policy

Preproduction: You are entitled to cancel your order within 24 hrs without giving any reason for doing so. The deadline for canceling an order is 24 hrs from the date you placed the order on

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail info@shirtkraft.com

We will reimburse you no later than 30 days from the day on which we received you cancellation confirmation. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

The following goods cannot be returned (All sales are final):

  • The supply of goods made to your specifications or clearly personalized (custom orders).

  • The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed/used after delivery.

  • The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

*Exceptions for blank apparel or merchandise (with no customizations or prints).

  • The goods were purchased in the last 15 days.

  • The goods are in the original packaging & condition (unworn/used).

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Shirt Kraft (Returns)

PO BOX 39626

Honolulu, HI 96818

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@shirtkraft.com